Frequently asked questions

Can't find what you are looking for? Write to us and we will answer.

For the public

How much does it cost?

Nothing. Browsing festivals, saving favourites and sharing your location with friends is free.

Do I need to download anything?

No. Festa'm works in the browser of any phone or computer. If you use it often, you can add it to your home screen like any other app.

Do I need an account?

Not to see the programmes. You only need one to add friends and share your location, or to keep your favourites on all your devices.

Who can see my location?

Only the friends you have accepted, and only for the time you choose (1 to 12 hours). After that, your location is deleted. You can stop sharing at any time.

Why isn't my town's festival there?

Because its council or organiser hasn't published it yet. Let them know, or write to us and we will get in touch.

Are the times official?

Each council or organiser publishes them and is responsible for the programme. If you spot a mistake, let them know or write to us.

For councils and organisers

Who can publish a festival?

Councils, festival committees and associations organising a real festival open to the public. In a free city any organiser can publish within their plan; in a bought city, only whoever bought it and their groups. Write to us and we will give you access to the dashboard.

How much does publishing cost?

For the public, Festa'm is free. Organisers can start with the Free plan (one small festival) and move up to Basic or Pro, with per-festival extras and AI credit packs. A council or an association can also buy its city exclusively, on a quote. You will find the details on the Pricing page.

What format does the programme need?

Whatever you have: PDF, or photos and scans in JPG, PNG or WebP. Long programmes are processed in parts automatically.

Does the AI make mistakes?

Sometimes, which is why nothing is published without your review. Doubtful events are highlighted so you check them first.

Can I change the programme after publishing it?

Yes. Edit, add or delete events whenever you want and the changes reach the app straight away.

Can I work with other people?

Yes. Invite other people to the festival by e-mail and they can manage it with you.

Contact

Do you organise a festival or just have a question? Write to us.